Working Together with You

 

 

Support

TRINITY WEB HOSTING 
WEBSITE SUPPORT

 

Trinity Web Hosting Website Support ensures that your site will always be secure,
protected, and up to date. Plus, it guarantees that we will be available to
give you the support you need for maintaining your site.

Need Extra Support or Have a Special Project?

What does Trinity Web Hosting Website Support Include?

Domain, hosting, and email management.

  • You never have to worry about renewing your domain or hosting, it's all included. 

Daily Backups to a separate server.

  • Your data is always safe and available. 

Free SSL Security for your site.

  • Google and Chrome are flagging non – SSL sites as “Not Secure” because they are not.
    SSL protects sensitive information on your site, ensuring no one can access it except legitimate website visitors.

Regular upgrades for Wordpress and Joomla.

  • Wordpress and Joomla are among the most secure website platforms available.
    They provide regular security upgrades, and we keep your site protected. 

Hacker protection and recovery.

  • It is an unfortunate fact of the internet that hackers are always prowling the web for insecure sites.
    We provide every site extra hacker protection, and if your site is ever hacked, we ensure you are back up and running as fast as possible.

Email and phone support to help you and your organization.

  • When you're starting out, changing staff, wanting to try something new, or you encounter a problem help is always just a phone call or email away.

 

What is the cost for the Basic Support Package?

  • $30 / month - Church and Nonprofit Rate 
  • $45 / month - Business Rate

 

What if I don't want the Basic Support Package?

  • We do have some customers who feel comfortable doing regular backups and upgrades on their own and choose not to have email and phone support for website maintenance, so we also provide a Hosting Only Package that just includes domain management, website hosting up to 2 Gigabytes, and email. Call (780) 669-2678 for our Hosting Only Rates.

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